Service Center

PRODUCT SERVICE INFORMATION

For Device Products

1-year warranty is applicable if the damage is caused by a product defect.
We provide maintenance and repair with a repair time from 1 week to 3 months.
For damage caused by human error, no warranty available.
If damage occurs after the 1-year warranty has expired, repair backup is still available with an additional cost, and the repair time remains approximately 1 week to 3 months.

For Consumable Products

If you receive a damaged disposable product, you can request maintenance within a maximum of 7 days after receiving the item.

Opening Hours:
Monday – Friday 8am – 5pm

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